{
  "page": {
    "id": "llg22nwtbbz3",
    "name": "Simetrik NCLC",
    "url": "https://status.simetrik.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Tenant Global","created_at":"2025-09-02T15:43:42.262-05:00","updated_at":"2025-09-02T15:44:07.209-05:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"l58vjy7w46n1","group_id":null,"page_id":"llg22nwtbbz3","components":["nl9trvl6jhpx","b5vx7chc3zqs","72z1sbrtr3vj","m0mc6h9q6hr4","640cxcs6qmvw","1tzmsth679rn","801nm8k97qqy","cdpgpy7zs0pn","0z6t8c62vk42","zhyxxcw5jpl0"]},{"status":"operational","name":"Tenant Brazil","created_at":"2025-09-02T15:38:57.836-05:00","updated_at":"2025-09-02T15:44:07.219-05:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"55prqz393td6","group_id":null,"page_id":"llg22nwtbbz3","components":["kj495wsn1qnt","4pw0cjqth7f4","fs3xttmk66m2","gsr2z4ymr987","g7dyyjh1w3lq","zc3wbjpsf83k","kfrz24t2gj4q","3h9zh48l8pq9","x26ndxnsxf62","bpdz267c7pzp"]},{"status":"operational","name":"Tenant Mexico","created_at":"2025-09-02T15:48:19.327-05:00","updated_at":"2025-09-02T15:48:19.327-05:00","position":17,"description":null,"showcase":false,"start_date":null,"id":"v9tsphkhp0zm","group_id":null,"page_id":"llg22nwtbbz3","components":["b0qpt908dkdw","svjfrqqt79cs","mdg3zg167c38","nz9fmw6rw6rz","4bc25pfjzbbp","nqb2p8908761","rh3p042cz4rm","mcnsf4gh28ss","qyqgd5kv7jv1","1zmj3w9q0dm4"]},{"status":"operational","name":"Tenant Apac","created_at":"2025-09-02T15:49:57.110-05:00","updated_at":"2025-09-02T15:49:57.110-05:00","position":28,"description":null,"showcase":false,"start_date":null,"id":"h0c0cmzd4pp7","group_id":null,"page_id":"llg22nwtbbz3","components":["xhg1066k83vj","6fd2r5h6vflc","7sr714qbp09h","472mpby1wkfj","0yjd1qr0dspb","dcm8yvt4410j","78jysntltyh3","zs9v4tpnrnqz","bf8rv5gb0fkp","238v646n284j"]}],
  "incidents": [{"name":"Short-Notice Maintenance – Extraction Service","status":"completed","created_at":"2026-09-24T17:20:08.203-05:00","updated_at":"2026-09-24T19:00:08.961-05:00","monitoring_at":null,"resolved_at":"2026-09-24T19:00:08.859-05:00","impact":"maintenance","shortlink":"https://stspg.io/t0jxj94c5xlq","scheduled_for":"2026-09-24T18:00:00.000-05:00","scheduled_until":"2026-09-24T19:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-24T17:20:08.191-05:00","reminder_intervals":null,"id":"lw847d9pm1tk","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-24T19:00:08.859-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T19:00:08.859-05:00","display_at":"2026-09-24T19:00:08.859-05:00","deliver_notifications":true,"tweet_id":null,"id":"1ld34dkdq1z1","incident_id":"lw847d9pm1tk","custom_tweet":null,"affected_components":[{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-24T18:00:08.163-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T18:00:08.163-05:00","display_at":"2026-09-24T18:00:08.163-05:00","deliver_notifications":true,"tweet_id":null,"id":"6zttr9gpv3mv","incident_id":"lw847d9pm1tk","custom_tweet":null,"affected_components":[{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Please be advised that we will be conducting a high-priority maintenance window today, September 24, 2026, at 18:00 GMT-5.\n\nThis maintenance will specifically impact the Extraction service. While the rest of the Simetrik platform will remain fully available, you may notice temporary performance fluctuations within the Extraction service for approximately 60 minutes.\n\nThese infrastructure updates are essential to optimize overall system reliability and ensure our platform continues to support your operations at the highest standard of service.\n\nWe appreciate your understanding and apologize for any inconvenience this update may cause.","created_at":"2026-09-24T17:20:08.268-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T17:20:08.268-05:00","display_at":"2026-09-24T17:20:08.268-05:00","deliver_notifications":true,"tweet_id":null,"id":"gf5cpzr668rz","incident_id":"lw847d9pm1tk","custom_tweet":null,"affected_components":[{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Integrations service","created_at":"2024-03-14T11:07:21.415-05:00","updated_at":"2026-09-24T19:00:08.637-05:00","position":15,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"cdpgpy7zs0pn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Short-Notice Maintenance – Extraction Service","status":"completed","created_at":"2026-09-22T19:37:19.803-05:00","updated_at":"2026-09-23T20:00:08.006-05:00","monitoring_at":null,"resolved_at":"2026-09-23T20:00:07.905-05:00","impact":"maintenance","shortlink":"https://stspg.io/789mxgmxgnzc","scheduled_for":"2026-09-23T19:00:00.000-05:00","scheduled_until":"2026-09-23T20:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-23T18:00:15.712-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-22T19:37:19.789-05:00","reminder_intervals":null,"id":"fl7mqdp5y3jy","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-23T20:00:07.905-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T20:00:07.905-05:00","display_at":"2026-09-23T20:00:07.905-05:00","deliver_notifications":true,"tweet_id":null,"id":"qnkv5vf67lq3","incident_id":"fl7mqdp5y3jy","custom_tweet":null,"affected_components":[{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-23T19:00:14.456-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T19:08:52.953-05:00","display_at":"2026-09-24T19:00:14.456-05:00","deliver_notifications":true,"tweet_id":null,"id":"2tzjh52fl9jw","incident_id":"fl7mqdp5y3jy","custom_tweet":null,"affected_components":[{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-23T18:00:15.549-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T18:00:15.549-05:00","display_at":"2026-09-23T18:00:15.549-05:00","deliver_notifications":true,"tweet_id":null,"id":"mtx8dkpwhvkl","incident_id":"fl7mqdp5y3jy","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Please be advised that we will be conducting a high-priority maintenance window tomorrow, September 23, 2026, at 19:00 GMT-5.\n\nThis maintenance will specifically impact the Extraction service. While the rest of the Simetrik platform will remain fully available, you may notice temporary performance fluctuations within the Extraction service for approximately 60 minutes.\n\nThese infrastructure updates are essential to optimize overall system reliability and ensure our platform continues to support your operations at the highest standard of service.\n\nWe appreciate your understanding and apologize for any inconvenience this update may cause.","created_at":"2026-09-22T19:37:19.886-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T19:37:19.886-05:00","display_at":"2026-09-22T19:37:19.886-05:00","deliver_notifications":true,"tweet_id":null,"id":"ht8qxr7xlnxc","incident_id":"fl7mqdp5y3jy","custom_tweet":null,"affected_components":[{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"under_maintenance","new_status":"under_maintenance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Integrations service","created_at":"2024-03-14T11:07:21.415-05:00","updated_at":"2026-09-24T19:00:08.637-05:00","position":15,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"cdpgpy7zs0pn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Simetrik 2.11 Deployment- Global, México \u0026 Brasil Tenants","status":"completed","created_at":"2026-09-22T10:27:50.993-05:00","updated_at":"2026-09-22T20:00:17.141-05:00","monitoring_at":null,"resolved_at":"2026-09-22T20:00:16.924-05:00","impact":"maintenance","shortlink":"https://stspg.io/2ybyg6s3zy38","scheduled_for":"2026-09-22T19:00:00.000-05:00","scheduled_until":"2026-09-22T20:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-22T18:00:28.324-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-22T10:27:50.912-05:00","reminder_intervals":null,"id":"7hw28ppl12lk","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-22T20:00:16.924-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T20:00:16.924-05:00","display_at":"2026-09-22T20:00:16.924-05:00","deliver_notifications":true,"tweet_id":null,"id":"zdb551y5d34j","incident_id":"7hw28ppl12lk","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"under_maintenance","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-22T19:00:16.410-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T19:00:16.410-05:00","display_at":"2026-09-22T19:00:16.410-05:00","deliver_notifications":true,"tweet_id":null,"id":"h85s78mnb2hg","incident_id":"7hw28ppl12lk","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"under_maintenance"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-22T18:00:27.720-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T18:00:27.720-05:00","display_at":"2026-09-22T18:00:27.720-05:00","deliver_notifications":true,"tweet_id":null,"id":"0f1c7rzvdsr2","incident_id":"7hw28ppl12lk","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Please be advised that we will be deploying the Simetrik 2.11 update on September 22, starting at:\n\n7:00 PM COL (GMT-5:00)\n9:00 PM BR (GMT-3:00)\n6:00 PM MEX (GMT-6:00)\n\nSimetrik will remain available during this window. However, you may experience temporary performance fluctuations while the update is actively being deployed.","created_at":"2026-09-22T10:27:51.151-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T10:27:51.151-05:00","display_at":"2026-09-22T10:27:51.151-05:00","deliver_notifications":true,"tweet_id":null,"id":"9npqnwx3tgjj","incident_id":"7hw28ppl12lk","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:38:51.635-05:00","updated_at":"2026-09-22T20:00:09.000-05:00","position":1,"description":"Accounting Translator API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"kj495wsn1qnt","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:48:12.853-05:00","updated_at":"2026-09-22T20:00:09.293-05:00","position":1,"description":"Accounting Translator API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"b0qpt908dkdw","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:38:52.147-05:00","updated_at":"2026-09-22T20:00:09.564-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"4pw0cjqth7f4","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:48:13.722-05:00","updated_at":"2026-09-22T20:00:09.896-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"svjfrqqt79cs","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:38:52.964-05:00","updated_at":"2026-09-22T20:00:10.005-05:00","position":3,"description":"Data Analysis API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"fs3xttmk66m2","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:48:14.094-05:00","updated_at":"2026-09-22T20:00:10.278-05:00","position":3,"description":"Data Analysis API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"mdg3zg167c38","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:38:53.332-05:00","updated_at":"2026-09-22T20:00:10.502-05:00","position":4,"description":"Data Analysis WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"gsr2z4ymr987","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:48:14.945-05:00","updated_at":"2026-09-22T20:00:10.934-05:00","position":4,"description":"Data Analysis WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"nz9fmw6rw6rz","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:38:53.789-05:00","updated_at":"2026-09-22T20:00:11.028-05:00","position":5,"description":"Authentication service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"g7dyyjh1w3lq","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:48:15.362-05:00","updated_at":"2026-09-22T20:00:11.438-05:00","position":5,"description":"Authentication service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"4bc25pfjzbbp","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:38:54.293-05:00","updated_at":"2026-09-22T20:00:11.614-05:00","position":6,"description":"Download service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"zc3wbjpsf83k","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:48:15.846-05:00","updated_at":"2026-09-22T20:00:11.934-05:00","position":6,"description":"Download service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"nqb2p8908761","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:38:55.137-05:00","updated_at":"2026-09-22T20:00:12.071-05:00","position":7,"description":"Data Export service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"kfrz24t2gj4q","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:48:17.419-05:00","updated_at":"2026-09-22T20:00:12.394-05:00","position":7,"description":"Data Export service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"rh3p042cz4rm","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator API service","created_at":"2024-03-14T11:05:31.843-05:00","updated_at":"2026-09-22T20:00:12.473-05:00","position":8,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"nl9trvl6jhpx","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:38:55.523-05:00","updated_at":"2026-09-22T20:00:12.823-05:00","position":8,"description":"Integration service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"3h9zh48l8pq9","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:48:17.788-05:00","updated_at":"2026-09-22T20:00:12.954-05:00","position":8,"description":"Integration service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"mcnsf4gh28ss","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2024-03-20T14:46:29.058-05:00","updated_at":"2026-09-22T20:00:13.272-05:00","position":9,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"b5vx7chc3zqs","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:38:56.335-05:00","updated_at":"2026-09-22T20:00:13.365-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"x26ndxnsxf62","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:48:18.575-05:00","updated_at":"2026-09-22T20:00:13.496-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"qyqgd5kv7jv1","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis API service","created_at":"2024-03-14T11:06:14.317-05:00","updated_at":"2026-09-22T20:00:13.785-05:00","position":10,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"72z1sbrtr3vj","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:38:56.783-05:00","updated_at":"2026-09-22T20:00:13.918-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"bpdz267c7pzp","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:48:18.943-05:00","updated_at":"2026-09-22T20:00:14.090-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"1zmj3w9q0dm4","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2024-03-20T14:49:59.100-05:00","updated_at":"2026-09-22T20:00:14.377-05:00","position":11,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"m0mc6h9q6hr4","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Authentication service","created_at":"2024-03-14T11:10:38.498-05:00","updated_at":"2026-09-22T20:00:14.446-05:00","position":12,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"640cxcs6qmvw","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Download service","created_at":"2024-03-14T11:11:25.550-05:00","updated_at":"2026-09-22T20:00:14.728-05:00","position":13,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"1tzmsth679rn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Data Export service","created_at":"2024-03-18T10:05:27.767-05:00","updated_at":"2026-09-22T20:00:15.039-05:00","position":14,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"801nm8k97qqy","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Integrations service","created_at":"2024-03-14T11:07:21.415-05:00","updated_at":"2026-09-24T19:00:08.637-05:00","position":15,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"cdpgpy7zs0pn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2024-03-14T11:05:09.776-05:00","updated_at":"2026-09-22T20:00:16.402-05:00","position":16,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"0z6t8c62vk42","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2024-03-20T14:38:54.810-05:00","updated_at":"2026-09-22T20:00:16.728-05:00","position":17,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"zhyxxcw5jpl0","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Simetrik 2.11 Deployment - APAC \u0026 Ireland Tenants","status":"completed","created_at":"2026-09-22T10:31:23.330-05:00","updated_at":"2026-09-22T11:45:08.209-05:00","monitoring_at":null,"resolved_at":"2026-09-22T11:45:08.179-05:00","impact":"maintenance","shortlink":"https://stspg.io/j31rzvdn8dly","scheduled_for":"2026-09-22T10:45:00.000-05:00","scheduled_until":"2026-09-22T11:45:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-22T10:31:23.289-05:00","reminder_intervals":null,"id":"bwg4sgnkj2jn","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-22T11:45:08.179-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T11:45:08.179-05:00","display_at":"2026-09-22T11:45:08.179-05:00","deliver_notifications":true,"tweet_id":null,"id":"9crz87gqsxt3","incident_id":"bwg4sgnkj2jn","custom_tweet":null,"affected_components":[{"code":"xhg1066k83vj","name":"Tenant Apac - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"6fd2r5h6vflc","name":"Tenant Apac - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"7sr714qbp09h","name":"Tenant Apac - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"472mpby1wkfj","name":"Tenant Apac - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"0yjd1qr0dspb","name":"Tenant Apac - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"dcm8yvt4410j","name":"Tenant Apac - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"78jysntltyh3","name":"Tenant Apac - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"zs9v4tpnrnqz","name":"Tenant Apac - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"bf8rv5gb0fkp","name":"Tenant Apac - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"238v646n284j","name":"Tenant Apac - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-22T10:45:08.907-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T10:45:08.907-05:00","display_at":"2026-09-22T10:45:08.907-05:00","deliver_notifications":true,"tweet_id":null,"id":"gbjbgt6sdw1d","incident_id":"bwg4sgnkj2jn","custom_tweet":null,"affected_components":[{"code":"xhg1066k83vj","name":"Tenant Apac - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"6fd2r5h6vflc","name":"Tenant Apac - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"7sr714qbp09h","name":"Tenant Apac - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"472mpby1wkfj","name":"Tenant Apac - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"0yjd1qr0dspb","name":"Tenant Apac - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"dcm8yvt4410j","name":"Tenant Apac - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"78jysntltyh3","name":"Tenant Apac - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"zs9v4tpnrnqz","name":"Tenant Apac - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"bf8rv5gb0fkp","name":"Tenant Apac - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"238v646n284j","name":"Tenant Apac - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Please be advised that we will be deploying the Simetrik 2.11 update on September 22, starting at:\n9:30 PM GMT+5:30 (India)\n5:00 PM GMT+1:00 (Europa Central)\n\nSimetrik will remain available during this window. However, you may experience temporary performance fluctuations while the update is actively being deployed.","created_at":"2026-09-22T10:31:23.433-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T10:31:23.433-05:00","display_at":"2026-09-22T10:31:23.433-05:00","deliver_notifications":true,"tweet_id":null,"id":"69lv0b23gcrt","incident_id":"bwg4sgnkj2jn","custom_tweet":null,"affected_components":[{"code":"xhg1066k83vj","name":"Tenant Apac - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"6fd2r5h6vflc","name":"Tenant Apac - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"7sr714qbp09h","name":"Tenant Apac - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"472mpby1wkfj","name":"Tenant Apac - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"0yjd1qr0dspb","name":"Tenant Apac - Authentication service","old_status":"operational","new_status":"operational"},{"code":"dcm8yvt4410j","name":"Tenant Apac - Download service","old_status":"operational","new_status":"operational"},{"code":"78jysntltyh3","name":"Tenant Apac - Data Export service","old_status":"operational","new_status":"operational"},{"code":"zs9v4tpnrnqz","name":"Tenant Apac - Integration service","old_status":"operational","new_status":"operational"},{"code":"bf8rv5gb0fkp","name":"Tenant Apac - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"238v646n284j","name":"Tenant Apac - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:49:52.137-05:00","updated_at":"2026-09-22T11:45:07.886-05:00","position":1,"description":"Accounting Translator API service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"xhg1066k83vj","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:49:52.638-05:00","updated_at":"2026-09-22T11:45:07.934-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"6fd2r5h6vflc","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:49:53.041-05:00","updated_at":"2026-09-22T11:45:07.966-05:00","position":3,"description":"Data Analysis API service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"7sr714qbp09h","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:49:53.436-05:00","updated_at":"2026-09-22T11:45:07.996-05:00","position":4,"description":"Data Analysis WEB application for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"472mpby1wkfj","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:49:53.815-05:00","updated_at":"2026-09-22T11:45:08.022-05:00","position":5,"description":"Authentication service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"0yjd1qr0dspb","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:49:54.301-05:00","updated_at":"2026-09-22T11:45:08.052-05:00","position":6,"description":"Download service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"dcm8yvt4410j","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:49:54.882-05:00","updated_at":"2026-09-22T11:45:08.076-05:00","position":7,"description":"Data Export service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"78jysntltyh3","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:49:55.450-05:00","updated_at":"2026-09-22T11:45:08.098-05:00","position":8,"description":"Integration service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"zs9v4tpnrnqz","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:49:55.982-05:00","updated_at":"2026-09-22T11:45:08.117-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"bf8rv5gb0fkp","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:49:56.733-05:00","updated_at":"2026-09-22T11:45:08.136-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"238v646n284j","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"}]},{"name":"Short-Notice Maintenance – Accounting Translator","status":"completed","created_at":"2026-08-21T17:11:38.767-05:00","updated_at":"2026-08-25T01:00:16.554-05:00","monitoring_at":null,"resolved_at":"2026-08-25T01:00:15.923-05:00","impact":"maintenance","shortlink":"https://stspg.io/lbqk1s6sxq38","scheduled_for":"2026-08-25T00:00:00.000-05:00","scheduled_until":"2026-08-25T01:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-24T23:00:25.290-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-21T17:11:38.753-05:00","reminder_intervals":null,"id":"x8h2y7rpxl6h","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-25T01:00:15.923-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T01:00:15.923-05:00","display_at":"2026-08-25T01:00:15.923-05:00","deliver_notifications":true,"tweet_id":null,"id":"ys3gtrfmyhdm","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":[{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-25T00:00:08.531-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T00:00:08.531-05:00","display_at":"2026-08-25T00:00:08.531-05:00","deliver_notifications":true,"tweet_id":null,"id":"2hm1z6jjhy10","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":[{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-24T23:00:25.101-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T23:00:25.101-05:00","display_at":"2026-08-24T23:00:25.101-05:00","deliver_notifications":true,"tweet_id":null,"id":"z5bw2y3ldbp1","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Please note a correction to our previous maintenance communication.\n\nThe maintenance window for the Accounting Translator is scheduled for August 25, 2026, at 12:00 AM GMT-5, not August 22 as initially communicated.\n\nThe estimated duration remains 1 hour.\n\nWe apologize for any confusion caused by the earlier message and appreciate your understanding.","created_at":"2026-08-24T10:41:22.354-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T10:41:22.354-05:00","display_at":"2026-08-24T10:41:22.354-05:00","deliver_notifications":true,"tweet_id":null,"id":"f2qtmh0mpxhj","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":[{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-08-21T17:38:44.722-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T17:38:44.722-05:00","display_at":"2026-08-21T17:38:44.722-05:00","deliver_notifications":true,"tweet_id":null,"id":"72gxd41y2wbs","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":[{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Please be advised that we will be conducting a High-Priority Maintenance window tonight, August 25, 2026, at 12:00 AM GMT-5.\n\nThis maintenance will specifically impact the Accounting Translator module. While the rest of the Simetrik platform will remain fully available, you may notice temporary performance fluctuations within the Accounting Translator for approximately 60 minutes.\n\nThese infrastructure updates are essential to optimize overall system reliability and ensure our platform continues to support your operations at the highest standard of service.\n\nWe appreciate your understanding and apologize for any inconvenience this update may cause.","created_at":"2026-08-21T17:34:57.742-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T17:38:39.673-05:00","display_at":"2026-08-21T17:34:57.742-05:00","deliver_notifications":true,"tweet_id":null,"id":"n4gtx8k74vfn","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":[{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-08-21T17:11:38.849-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T17:11:38.849-05:00","display_at":"2026-08-21T17:11:38.849-05:00","deliver_notifications":true,"tweet_id":null,"id":"jpn6xmsm1g1t","incident_id":"x8h2y7rpxl6h","custom_tweet":null,"affected_components":[{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Accounting Translator API service","created_at":"2024-03-14T11:05:31.843-05:00","updated_at":"2026-09-22T20:00:12.473-05:00","position":8,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"nl9trvl6jhpx","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2024-03-20T14:46:29.058-05:00","updated_at":"2026-09-22T20:00:13.272-05:00","position":9,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"b5vx7chc3zqs","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Simetrik 2.10 Deployment- Global, México \u0026 Brasil Tenants","status":"completed","created_at":"2026-08-10T11:56:35.331-05:00","updated_at":"2026-08-19T20:00:15.316-05:00","monitoring_at":null,"resolved_at":"2026-08-19T20:00:15.109-05:00","impact":"maintenance","shortlink":"https://stspg.io/g2x8m6wfrgsj","scheduled_for":"2026-08-19T19:00:00.000-05:00","scheduled_until":"2026-08-19T20:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-19T18:00:55.677-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-10T11:56:35.248-05:00","reminder_intervals":null,"id":"0dv3kkz8tyy0","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-19T20:00:15.109-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T20:00:15.109-05:00","display_at":"2026-08-19T20:00:15.109-05:00","deliver_notifications":true,"tweet_id":null,"id":"f3hrt5vzbdk4","incident_id":"0dv3kkz8tyy0","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"under_maintenance","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-19T19:00:10.659-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T19:00:10.659-05:00","display_at":"2026-08-19T19:00:10.659-05:00","deliver_notifications":true,"tweet_id":null,"id":"t3yzj0cz9r6t","incident_id":"0dv3kkz8tyy0","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"under_maintenance"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-19T18:00:55.022-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T18:00:55.022-05:00","display_at":"2026-08-19T18:00:55.022-05:00","deliver_notifications":true,"tweet_id":null,"id":"c59gfnywf4b2","incident_id":"0dv3kkz8tyy0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Please be advised that we will be deploying the Simetrik 2.10 update on August 19, starting at:\n\n7:00 PM GMT-5:00 COL\n9:00 PM GMT-3:00 BR\n6:00 PM GMT-6:00 MEX\n\nSimetrik will remain available during this window. However, you may experience temporary performance fluctuations while the update is actively being deployed.","created_at":"2026-08-10T11:56:35.454-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-10T11:56:35.454-05:00","display_at":"2026-08-10T11:56:35.454-05:00","deliver_notifications":true,"tweet_id":null,"id":"5dv3m8dx53wr","incident_id":"0dv3kkz8tyy0","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:38:51.635-05:00","updated_at":"2026-09-22T20:00:09.000-05:00","position":1,"description":"Accounting Translator API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"kj495wsn1qnt","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:48:12.853-05:00","updated_at":"2026-09-22T20:00:09.293-05:00","position":1,"description":"Accounting Translator API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"b0qpt908dkdw","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:38:52.147-05:00","updated_at":"2026-09-22T20:00:09.564-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"4pw0cjqth7f4","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:48:13.722-05:00","updated_at":"2026-09-22T20:00:09.896-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"svjfrqqt79cs","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:38:52.964-05:00","updated_at":"2026-09-22T20:00:10.005-05:00","position":3,"description":"Data Analysis API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"fs3xttmk66m2","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:48:14.094-05:00","updated_at":"2026-09-22T20:00:10.278-05:00","position":3,"description":"Data Analysis API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"mdg3zg167c38","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:38:53.332-05:00","updated_at":"2026-09-22T20:00:10.502-05:00","position":4,"description":"Data Analysis WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"gsr2z4ymr987","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:48:14.945-05:00","updated_at":"2026-09-22T20:00:10.934-05:00","position":4,"description":"Data Analysis WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"nz9fmw6rw6rz","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:38:53.789-05:00","updated_at":"2026-09-22T20:00:11.028-05:00","position":5,"description":"Authentication service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"g7dyyjh1w3lq","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:48:15.362-05:00","updated_at":"2026-09-22T20:00:11.438-05:00","position":5,"description":"Authentication service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"4bc25pfjzbbp","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:38:54.293-05:00","updated_at":"2026-09-22T20:00:11.614-05:00","position":6,"description":"Download service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"zc3wbjpsf83k","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:48:15.846-05:00","updated_at":"2026-09-22T20:00:11.934-05:00","position":6,"description":"Download service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"nqb2p8908761","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:38:55.137-05:00","updated_at":"2026-09-22T20:00:12.071-05:00","position":7,"description":"Data Export service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"kfrz24t2gj4q","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:48:17.419-05:00","updated_at":"2026-09-22T20:00:12.394-05:00","position":7,"description":"Data Export service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"rh3p042cz4rm","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator API service","created_at":"2024-03-14T11:05:31.843-05:00","updated_at":"2026-09-22T20:00:12.473-05:00","position":8,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"nl9trvl6jhpx","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:38:55.523-05:00","updated_at":"2026-09-22T20:00:12.823-05:00","position":8,"description":"Integration service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"3h9zh48l8pq9","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:48:17.788-05:00","updated_at":"2026-09-22T20:00:12.954-05:00","position":8,"description":"Integration service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"mcnsf4gh28ss","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2024-03-20T14:46:29.058-05:00","updated_at":"2026-09-22T20:00:13.272-05:00","position":9,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"b5vx7chc3zqs","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:38:56.335-05:00","updated_at":"2026-09-22T20:00:13.365-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"x26ndxnsxf62","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:48:18.575-05:00","updated_at":"2026-09-22T20:00:13.496-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"qyqgd5kv7jv1","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis API service","created_at":"2024-03-14T11:06:14.317-05:00","updated_at":"2026-09-22T20:00:13.785-05:00","position":10,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"72z1sbrtr3vj","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:38:56.783-05:00","updated_at":"2026-09-22T20:00:13.918-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"bpdz267c7pzp","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:48:18.943-05:00","updated_at":"2026-09-22T20:00:14.090-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"1zmj3w9q0dm4","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2024-03-20T14:49:59.100-05:00","updated_at":"2026-09-22T20:00:14.377-05:00","position":11,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"m0mc6h9q6hr4","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Authentication service","created_at":"2024-03-14T11:10:38.498-05:00","updated_at":"2026-09-22T20:00:14.446-05:00","position":12,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"640cxcs6qmvw","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Download service","created_at":"2024-03-14T11:11:25.550-05:00","updated_at":"2026-09-22T20:00:14.728-05:00","position":13,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"1tzmsth679rn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Data Export service","created_at":"2024-03-18T10:05:27.767-05:00","updated_at":"2026-09-22T20:00:15.039-05:00","position":14,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"801nm8k97qqy","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Integrations service","created_at":"2024-03-14T11:07:21.415-05:00","updated_at":"2026-09-24T19:00:08.637-05:00","position":15,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"cdpgpy7zs0pn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2024-03-14T11:05:09.776-05:00","updated_at":"2026-09-22T20:00:16.402-05:00","position":16,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"0z6t8c62vk42","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2024-03-20T14:38:54.810-05:00","updated_at":"2026-09-22T20:00:16.728-05:00","position":17,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"zhyxxcw5jpl0","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Simetrik 2.10 Deployment - APAC \u0026 Ireland Tenants","status":"completed","created_at":"2026-08-10T11:38:27.341-05:00","updated_at":"2026-08-19T12:00:10.405-05:00","monitoring_at":null,"resolved_at":"2026-08-19T12:00:10.233-05:00","impact":"maintenance","shortlink":"https://stspg.io/mf4t2tzcx441","scheduled_for":"2026-08-19T11:00:00.000-05:00","scheduled_until":"2026-08-19T12:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-19T10:00:27.349-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-10T11:38:27.460-05:00","reminder_intervals":null,"id":"zj465vn5k3zl","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-19T12:00:10.233-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T12:00:10.233-05:00","display_at":"2026-08-19T12:00:10.233-05:00","deliver_notifications":true,"tweet_id":null,"id":"82xts776ydy7","incident_id":"zj465vn5k3zl","custom_tweet":null,"affected_components":[{"code":"xhg1066k83vj","name":"Tenant Apac - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"6fd2r5h6vflc","name":"Tenant Apac - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"7sr714qbp09h","name":"Tenant Apac - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"472mpby1wkfj","name":"Tenant Apac - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"0yjd1qr0dspb","name":"Tenant Apac - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"dcm8yvt4410j","name":"Tenant Apac - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"78jysntltyh3","name":"Tenant Apac - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"zs9v4tpnrnqz","name":"Tenant Apac - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"bf8rv5gb0fkp","name":"Tenant Apac - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"238v646n284j","name":"Tenant Apac - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-19T11:00:07.767-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T11:00:07.767-05:00","display_at":"2026-08-19T11:00:07.767-05:00","deliver_notifications":true,"tweet_id":null,"id":"pg9mwqmctvxc","incident_id":"zj465vn5k3zl","custom_tweet":null,"affected_components":[{"code":"xhg1066k83vj","name":"Tenant Apac - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"6fd2r5h6vflc","name":"Tenant Apac - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"7sr714qbp09h","name":"Tenant Apac - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"472mpby1wkfj","name":"Tenant Apac - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"0yjd1qr0dspb","name":"Tenant Apac - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"dcm8yvt4410j","name":"Tenant Apac - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"78jysntltyh3","name":"Tenant Apac - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"zs9v4tpnrnqz","name":"Tenant Apac - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"bf8rv5gb0fkp","name":"Tenant Apac - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"238v646n284j","name":"Tenant Apac - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-19T10:00:27.164-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T10:00:27.164-05:00","display_at":"2026-08-19T10:00:27.164-05:00","deliver_notifications":true,"tweet_id":null,"id":"qty4y0wwhds4","incident_id":"zj465vn5k3zl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Please be advised that we will be deploying the Simetrik 2.10 update on August 19, starting at:\n9:30 PM GMT+5:30\n5:00 PM GMT+1:00\n\nSimetrik will remain available during this window. However, you may experience temporary performance fluctuations while the update is actively being deployed.","created_at":"2026-08-10T11:38:27.460-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-10T11:54:03.681-05:00","display_at":"2026-08-10T11:38:27.460-05:00","deliver_notifications":true,"tweet_id":null,"id":"0rhxc4cc97jy","incident_id":"zj465vn5k3zl","custom_tweet":null,"affected_components":[{"code":"xhg1066k83vj","name":"Tenant Apac - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"6fd2r5h6vflc","name":"Tenant Apac - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"7sr714qbp09h","name":"Tenant Apac - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"472mpby1wkfj","name":"Tenant Apac - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"0yjd1qr0dspb","name":"Tenant Apac - Authentication service","old_status":"operational","new_status":"operational"},{"code":"dcm8yvt4410j","name":"Tenant Apac - Download service","old_status":"operational","new_status":"operational"},{"code":"78jysntltyh3","name":"Tenant Apac - Data Export service","old_status":"operational","new_status":"operational"},{"code":"zs9v4tpnrnqz","name":"Tenant Apac - Integration service","old_status":"operational","new_status":"operational"},{"code":"bf8rv5gb0fkp","name":"Tenant Apac - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"238v646n284j","name":"Tenant Apac - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:49:52.137-05:00","updated_at":"2026-09-22T11:45:07.886-05:00","position":1,"description":"Accounting Translator API service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"xhg1066k83vj","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:49:52.638-05:00","updated_at":"2026-09-22T11:45:07.934-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"6fd2r5h6vflc","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:49:53.041-05:00","updated_at":"2026-09-22T11:45:07.966-05:00","position":3,"description":"Data Analysis API service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"7sr714qbp09h","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:49:53.436-05:00","updated_at":"2026-09-22T11:45:07.996-05:00","position":4,"description":"Data Analysis WEB application for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"472mpby1wkfj","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:49:53.815-05:00","updated_at":"2026-09-22T11:45:08.022-05:00","position":5,"description":"Authentication service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"0yjd1qr0dspb","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:49:54.301-05:00","updated_at":"2026-09-22T11:45:08.052-05:00","position":6,"description":"Download service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"dcm8yvt4410j","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:49:54.882-05:00","updated_at":"2026-09-22T11:45:08.076-05:00","position":7,"description":"Data Export service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"78jysntltyh3","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:49:55.450-05:00","updated_at":"2026-09-22T11:45:08.098-05:00","position":8,"description":"Integration service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"zs9v4tpnrnqz","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:49:55.982-05:00","updated_at":"2026-09-22T11:45:08.117-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"bf8rv5gb0fkp","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:49:56.733-05:00","updated_at":"2026-09-22T11:45:08.136-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Apac","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"238v646n284j","page_id":"llg22nwtbbz3","group_id":"h0c0cmzd4pp7"}]},{"name":"Delays and Errors in File Uploads","status":"resolved","created_at":"2026-07-31T08:47:10.145-05:00","updated_at":"2026-07-31T16:08:49.405-05:00","monitoring_at":"2026-07-31T10:59:32.491-05:00","resolved_at":"2026-07-31T16:08:49.391-05:00","impact":"none","shortlink":"https://stspg.io/4mj3wmmwnnk1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-31T08:47:10.135-05:00","reminder_intervals":null,"id":"y42s9rbtv5zy","page_id":"llg22nwtbbz3","incident_updates":[{"status":"resolved","body":"The file upload service remains stable and is operating normally.\n\nWe have confirmed that all impacted files were successfully uploaded. We will continue monitoring the service to ensure its ongoing stability.\n\nA detailed Root Cause Analysis will be published in our Help Center.","created_at":"2026-07-31T16:08:49.391-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-31T16:08:49.391-05:00","display_at":"2026-07-31T16:08:49.391-05:00","deliver_notifications":true,"tweet_id":null,"id":"04hkzq0ccbvl","incident_id":"y42s9rbtv5zy","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The file upload service is operating normally and remains stable.\n\nOur team continues to monitor the remediation process and verify the successful processing of the affected files.","created_at":"2026-07-31T12:14:00.019-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-31T12:14:00.019-05:00","display_at":"2026-07-31T12:14:00.019-05:00","deliver_notifications":true,"tweet_id":null,"id":"b76hfgrjkjy7","incident_id":"y42s9rbtv5zy","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"All remediation jobs for the affected customers have now been submitted.\n\nOur team is currently monitoring the remediation process to confirm that all impacted files are processed successfully.","created_at":"2026-07-31T10:59:32.491-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-31T10:59:32.491-05:00","display_at":"2026-07-31T10:59:32.491-05:00","deliver_notifications":true,"tweet_id":null,"id":"q10mg2nqvrgk","incident_id":"y42s9rbtv5zy","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Earlier today, some customers may have experienced difficulties uploading files to the platform. Files could remain in the “Reading” status, experience processing delays, or display messages related to structural differences, even when the format matched the original source.\n\nThe issue causing this behavior has been resolved. We are currently carrying out remediation actions to identify and reprocess any files that may have been affected.\n\nWe will continue monitoring service stability and the progress of the remediation process.","created_at":"2026-07-31T08:47:10.195-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-31T08:47:10.195-05:00","display_at":"2026-07-31T08:47:10.195-05:00","deliver_notifications":true,"tweet_id":null,"id":"5j5299pkjcd7","incident_id":"y42s9rbtv5zy","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2024-03-20T14:38:54.810-05:00","updated_at":"2026-09-22T20:00:16.728-05:00","position":17,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"zhyxxcw5jpl0","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Issues Uploading Files to Data Sources","status":"resolved","created_at":"2026-07-24T09:30:00.501-05:00","updated_at":"2026-07-24T20:40:27.791-05:00","monitoring_at":"2026-07-24T17:17:22.826-05:00","resolved_at":"2026-07-24T20:40:27.766-05:00","impact":"minor","shortlink":"https://stspg.io/xh1n1m98lys5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-24T09:30:00.492-05:00","reminder_intervals":null,"id":"9zpjvdwb2bjc","page_id":"llg22nwtbbz3","incident_updates":[{"status":"resolved","body":"The incident has been fully resolved.\n\nThe affected file uploads have been successfully reprocessed, and the service has remained stable following continuous monitoring. All impacted uploads have now been completed successfully.\n\nWe appreciate your patience and understanding throughout this incident.\n\nA detailed Root Cause Analysis (RCA) will be published in our Help Center in the coming days, providing additional information about the cause of the incident and the corrective actions taken.","created_at":"2026-07-24T20:40:27.766-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T20:40:27.766-05:00","display_at":"2026-07-24T20:40:27.766-05:00","deliver_notifications":true,"tweet_id":null,"id":"p4wqybpg5rbs","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The service remains stable, and we can confirm that file uploads are operating normally.\n\nThe vast majority of the file uploads impacted during the incident have now been successfully processed. Our team continues to monitor these uploads to ensure they are completed successfully and that the service remains stable.\n\nWe will provide a final update once all validation activities have been completed.","created_at":"2026-07-24T19:10:11.226-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T19:10:11.226-05:00","display_at":"2026-07-24T19:10:11.226-05:00","deliver_notifications":true,"tweet_id":null,"id":"qvmqb9cry548","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The service continues to operate normally, and we are actively monitoring its stability following the deployment of the latest fix.\n\nAt the same time, our team is working to identify and reprocess any file uploads that were impacted during the incident to ensure all pending uploads are completed successfully.\n\nWe will provide a final update once this work has been completed and the validation process has concluded.","created_at":"2026-07-24T17:17:22.826-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T17:17:22.826-05:00","display_at":"2026-07-24T17:17:22.826-05:00","deliver_notifications":true,"tweet_id":null,"id":"3xrj1ztg5w5d","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We identified that a subset of file uploads was still affected by the issue under specific conditions. An additional fix has now been deployed, fully resolving the underlying problem.\n\nOur team is currently identifying any remaining file uploads that were impacted so they can be reprocessed successfully.\n\nWe will provide a final update once all affected uploads have been processed and validated.","created_at":"2026-07-24T15:49:11.002-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T15:49:11.002-05:00","display_at":"2026-07-24T15:49:11.002-05:00","deliver_notifications":true,"tweet_id":null,"id":"3ls8wbssjp9j","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The majority of the file uploads impacted during the incident have now been successfully reprocessed. Our team is currently validating the remaining uploads to ensure all affected files have been processed correctly.\n\nWe will provide a final update once the validation has been completed.","created_at":"2026-07-24T14:42:32.700-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T14:42:32.700-05:00","display_at":"2026-07-24T14:42:32.700-05:00","deliver_notifications":true,"tweet_id":null,"id":"gc5xxtyqn0d7","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The service continues to operate normally. Our team is making steady progress processing the file uploads that were impacted during the incident. We are continuing this effort to ensure all affected uploads are completed successfully.\n\nWe will provide another update once this process has been completed.","created_at":"2026-07-24T12:50:25.990-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T12:50:25.990-05:00","display_at":"2026-07-24T12:50:25.990-05:00","deliver_notifications":true,"tweet_id":null,"id":"pwmnr7vn80r3","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The file upload service remains stable and is operating normally.\n\nOur team is currently processing the file uploads that were impacted during the incident to ensure they are completed successfully.\n\nWe will continue monitoring the service and provide another update once this work has been completed.","created_at":"2026-07-24T11:37:42.768-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T11:37:42.768-05:00","display_at":"2026-07-24T11:37:42.768-05:00","deliver_notifications":true,"tweet_id":null,"id":"xmsf70b5clmh","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We have implemented a fix that has restored the file upload service to normal operation. Our team is now working to identify the uploads that failed during the affected period and process them to ensure they are completed successfully.\n\nWe will continue to provide updates as progress is made.","created_at":"2026-07-24T10:26:35.195-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T10:26:35.195-05:00","display_at":"2026-07-24T10:26:35.195-05:00","deliver_notifications":true,"tweet_id":null,"id":"5czkdpgspvsq","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue affecting file uploads to data sources. Some customers may experience failures  when uploading files.\n\nOur Engineering team is aware of the situation and is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible.\n\nWe will provide further updates as soon as more information becomes available.","created_at":"2026-07-24T09:30:00.573-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-24T09:30:00.573-05:00","display_at":"2026-07-24T09:30:00.573-05:00","deliver_notifications":true,"tweet_id":null,"id":"4t94hnc2wvt8","incident_id":"9zpjvdwb2bjc","custom_tweet":null,"affected_components":[{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2024-03-20T14:38:54.810-05:00","updated_at":"2026-09-22T20:00:16.728-05:00","position":17,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"zhyxxcw5jpl0","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]},{"name":"Simetrik 2.9 Deployment- Global, México \u0026 Brasil Tenants","status":"completed","created_at":"2026-07-10T09:08:17.686-05:00","updated_at":"2026-07-23T20:00:12.945-05:00","monitoring_at":null,"resolved_at":"2026-07-23T20:00:12.730-05:00","impact":"maintenance","shortlink":"https://stspg.io/4dfdsq78cm81","scheduled_for":"2026-07-23T19:00:00.000-05:00","scheduled_until":"2026-07-23T20:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-07-23T18:00:15.353-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-10T09:08:17.600-05:00","reminder_intervals":null,"id":"vcv5n8srjy1z","page_id":"llg22nwtbbz3","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-23T20:00:12.730-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T20:00:12.730-05:00","display_at":"2026-07-23T20:00:12.730-05:00","deliver_notifications":true,"tweet_id":null,"id":"bct4jzy16f9v","incident_id":"vcv5n8srjy1z","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"under_maintenance","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"under_maintenance","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"under_maintenance","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"under_maintenance","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"under_maintenance","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"under_maintenance","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"under_maintenance","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"under_maintenance","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-07-23T19:00:11.935-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T19:00:11.935-05:00","display_at":"2026-07-23T19:00:11.935-05:00","deliver_notifications":true,"tweet_id":null,"id":"w73lszhzy0g8","incident_id":"vcv5n8srjy1z","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"under_maintenance"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"under_maintenance"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"under_maintenance"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"under_maintenance"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"under_maintenance"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"under_maintenance"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"under_maintenance"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"under_maintenance"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-07-23T18:00:15.154-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T18:00:15.154-05:00","display_at":"2026-07-23T18:00:15.154-05:00","deliver_notifications":true,"tweet_id":null,"id":"nbwgc7rrn4y3","incident_id":"vcv5n8srjy1z","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Please be advised that the deployment of the Simetrik 2.9 update has been rescheduled for July 23.\n\nThe deployment will start at:\n\n7:00 PM GMT-5:00 COL\n9:00 PM GMT-3:00 BR\n6:00 PM GMT-6:00 MEX\n\nSimetrik will remain available during this window. However, you may experience temporary performance fluctuations while the update is actively being deployed.","created_at":"2026-07-16T08:35:01.724-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T08:35:01.724-05:00","display_at":"2026-07-16T08:35:01.724-05:00","deliver_notifications":true,"tweet_id":null,"id":"snsy058wx0z0","incident_id":"vcv5n8srjy1z","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Please be advised that we will be deploying the Simetrik 2.9 update on July 22, starting at:\n\n7:00 PM GMT-5:00 COL\n9:00 PM GMT-3:00 BR\n6:00 PM GMT-6:00 MEX\n\nSimetrik will remain available during this window. However, you may experience temporary performance fluctuations while the update is actively being deployed.","created_at":"2026-07-10T09:08:17.805-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T09:08:17.805-05:00","display_at":"2026-07-10T09:08:17.805-05:00","deliver_notifications":true,"tweet_id":null,"id":"rw9t0584gnzw","incident_id":"vcv5n8srjy1z","custom_tweet":null,"affected_components":[{"code":"kj495wsn1qnt","name":"Tenant Brazil - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"4pw0cjqth7f4","name":"Tenant Brazil - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"fs3xttmk66m2","name":"Tenant Brazil - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"gsr2z4ymr987","name":"Tenant Brazil - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"g7dyyjh1w3lq","name":"Tenant Brazil - Authentication service","old_status":"operational","new_status":"operational"},{"code":"zc3wbjpsf83k","name":"Tenant Brazil - Download service","old_status":"operational","new_status":"operational"},{"code":"kfrz24t2gj4q","name":"Tenant Brazil - Data Export service","old_status":"operational","new_status":"operational"},{"code":"3h9zh48l8pq9","name":"Tenant Brazil - Integration service","old_status":"operational","new_status":"operational"},{"code":"x26ndxnsxf62","name":"Tenant Brazil - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"bpdz267c7pzp","name":"Tenant Brazil - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"nl9trvl6jhpx","name":"Tenant Global - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"b5vx7chc3zqs","name":"Tenant Global - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"72z1sbrtr3vj","name":"Tenant Global - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"m0mc6h9q6hr4","name":"Tenant Global - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"640cxcs6qmvw","name":"Tenant Global - Authentication service","old_status":"operational","new_status":"operational"},{"code":"1tzmsth679rn","name":"Tenant Global - Download service","old_status":"operational","new_status":"operational"},{"code":"801nm8k97qqy","name":"Tenant Global - Data Export service","old_status":"operational","new_status":"operational"},{"code":"cdpgpy7zs0pn","name":"Tenant Global - Integrations service","old_status":"operational","new_status":"operational"},{"code":"0z6t8c62vk42","name":"Tenant Global - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"zhyxxcw5jpl0","name":"Tenant Global - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"},{"code":"b0qpt908dkdw","name":"Tenant Mexico - Accounting Translator API service","old_status":"operational","new_status":"operational"},{"code":"svjfrqqt79cs","name":"Tenant Mexico - Accounting Translator WEB application","old_status":"operational","new_status":"operational"},{"code":"mdg3zg167c38","name":"Tenant Mexico - Data Analysis API service","old_status":"operational","new_status":"operational"},{"code":"nz9fmw6rw6rz","name":"Tenant Mexico - Data Analysis WEB application","old_status":"operational","new_status":"operational"},{"code":"4bc25pfjzbbp","name":"Tenant Mexico - Authentication service","old_status":"operational","new_status":"operational"},{"code":"nqb2p8908761","name":"Tenant Mexico - Download service","old_status":"operational","new_status":"operational"},{"code":"rh3p042cz4rm","name":"Tenant Mexico - Data Export service","old_status":"operational","new_status":"operational"},{"code":"mcnsf4gh28ss","name":"Tenant Mexico - Integration service","old_status":"operational","new_status":"operational"},{"code":"qyqgd5kv7jv1","name":"Tenant Mexico - Universal Reconciliator API service","old_status":"operational","new_status":"operational"},{"code":"1zmj3w9q0dm4","name":"Tenant Mexico - Universal Reconciliator WEB application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:38:51.635-05:00","updated_at":"2026-09-22T20:00:09.000-05:00","position":1,"description":"Accounting Translator API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"kj495wsn1qnt","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Accounting Translator API service","created_at":"2025-09-02T15:48:12.853-05:00","updated_at":"2026-09-22T20:00:09.293-05:00","position":1,"description":"Accounting Translator API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"b0qpt908dkdw","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:38:52.147-05:00","updated_at":"2026-09-22T20:00:09.564-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"4pw0cjqth7f4","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2025-09-02T15:48:13.722-05:00","updated_at":"2026-09-22T20:00:09.896-05:00","position":2,"description":"Accounting Translator WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"svjfrqqt79cs","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:38:52.964-05:00","updated_at":"2026-09-22T20:00:10.005-05:00","position":3,"description":"Data Analysis API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"fs3xttmk66m2","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Analysis API service","created_at":"2025-09-02T15:48:14.094-05:00","updated_at":"2026-09-22T20:00:10.278-05:00","position":3,"description":"Data Analysis API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"mdg3zg167c38","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:38:53.332-05:00","updated_at":"2026-09-22T20:00:10.502-05:00","position":4,"description":"Data Analysis WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"gsr2z4ymr987","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2025-09-02T15:48:14.945-05:00","updated_at":"2026-09-22T20:00:10.934-05:00","position":4,"description":"Data Analysis WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"nz9fmw6rw6rz","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:38:53.789-05:00","updated_at":"2026-09-22T20:00:11.028-05:00","position":5,"description":"Authentication service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"g7dyyjh1w3lq","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Authentication service","created_at":"2025-09-02T15:48:15.362-05:00","updated_at":"2026-09-22T20:00:11.438-05:00","position":5,"description":"Authentication service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"4bc25pfjzbbp","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:38:54.293-05:00","updated_at":"2026-09-22T20:00:11.614-05:00","position":6,"description":"Download service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"zc3wbjpsf83k","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Download service","created_at":"2025-09-02T15:48:15.846-05:00","updated_at":"2026-09-22T20:00:11.934-05:00","position":6,"description":"Download service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"nqb2p8908761","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:38:55.137-05:00","updated_at":"2026-09-22T20:00:12.071-05:00","position":7,"description":"Data Export service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"kfrz24t2gj4q","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Data Export service","created_at":"2025-09-02T15:48:17.419-05:00","updated_at":"2026-09-22T20:00:12.394-05:00","position":7,"description":"Data Export service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"rh3p042cz4rm","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator API service","created_at":"2024-03-14T11:05:31.843-05:00","updated_at":"2026-09-22T20:00:12.473-05:00","position":8,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"nl9trvl6jhpx","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:38:55.523-05:00","updated_at":"2026-09-22T20:00:12.823-05:00","position":8,"description":"Integration service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"3h9zh48l8pq9","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Integration service","created_at":"2025-09-02T15:48:17.788-05:00","updated_at":"2026-09-22T20:00:12.954-05:00","position":8,"description":"Integration service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"mcnsf4gh28ss","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Accounting Translator WEB application","created_at":"2024-03-20T14:46:29.058-05:00","updated_at":"2026-09-22T20:00:13.272-05:00","position":9,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"b5vx7chc3zqs","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:38:56.335-05:00","updated_at":"2026-09-22T20:00:13.365-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"x26ndxnsxf62","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2025-09-02T15:48:18.575-05:00","updated_at":"2026-09-22T20:00:13.496-05:00","position":9,"description":"Universal Reconciliator API service for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"qyqgd5kv7jv1","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis API service","created_at":"2024-03-14T11:06:14.317-05:00","updated_at":"2026-09-22T20:00:13.785-05:00","position":10,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"72z1sbrtr3vj","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:38:56.783-05:00","updated_at":"2026-09-22T20:00:13.918-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Brazil","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"bpdz267c7pzp","page_id":"llg22nwtbbz3","group_id":"55prqz393td6"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2025-09-02T15:48:18.943-05:00","updated_at":"2026-09-22T20:00:14.090-05:00","position":10,"description":"Universal Reconciliator WEB application for Tenant Mexico","showcase":true,"start_date":"2025-09-02T00:00:00.000-05:00","id":"1zmj3w9q0dm4","page_id":"llg22nwtbbz3","group_id":"v9tsphkhp0zm"},{"status":"operational","name":"Data Analysis WEB application","created_at":"2024-03-20T14:49:59.100-05:00","updated_at":"2026-09-22T20:00:14.377-05:00","position":11,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"m0mc6h9q6hr4","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Authentication service","created_at":"2024-03-14T11:10:38.498-05:00","updated_at":"2026-09-22T20:00:14.446-05:00","position":12,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"640cxcs6qmvw","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Download service","created_at":"2024-03-14T11:11:25.550-05:00","updated_at":"2026-09-22T20:00:14.728-05:00","position":13,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"1tzmsth679rn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Data Export service","created_at":"2024-03-18T10:05:27.767-05:00","updated_at":"2026-09-22T20:00:15.039-05:00","position":14,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"801nm8k97qqy","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Integrations service","created_at":"2024-03-14T11:07:21.415-05:00","updated_at":"2026-09-24T19:00:08.637-05:00","position":15,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"cdpgpy7zs0pn","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator API service","created_at":"2024-03-14T11:05:09.776-05:00","updated_at":"2026-09-22T20:00:16.402-05:00","position":16,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"0z6t8c62vk42","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"},{"status":"operational","name":"Universal Reconciliator WEB application","created_at":"2024-03-20T14:38:54.810-05:00","updated_at":"2026-09-22T20:00:16.728-05:00","position":17,"description":null,"showcase":true,"start_date":"2024-03-31T00:00:00.000-05:00","id":"zhyxxcw5jpl0","page_id":"llg22nwtbbz3","group_id":"l58vjy7w46n1"}]}]
}