Help Center
Welcome to Simetrik's status page central
Explore real-time updates on the status of Simetrik's suite of products and services below.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Universal Reconciliator Operational
90 days ago
99.99 % uptime
Today
API service Operational
90 days ago
99.99 % uptime
Today
Web application Operational
90 days ago
99.99 % uptime
Today
Accounting Translator Operational
90 days ago
100.0 % uptime
Today
API service Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Data Analysis Operational
90 days ago
100.0 % uptime
Today
API service Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Global services Operational
90 days ago
100.0 % uptime
Today
Auth service Operational
90 days ago
100.0 % uptime
Today
Download service Operational
90 days ago
100.0 % uptime
Today
Data Export service Operational
90 days ago
100.0 % uptime
Today
Integrations service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 22, 2024

No incidents reported today.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Deploy new version of Accounting Translator
Completed - The scheduled maintenance has been completed.
Nov 18, 20:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 GMT-05:00
Scheduled - Deploy new version of Accounting Translator
Nov 18, 16:22 GMT-05:00
Nov 17, 2024

No incidents reported.

Nov 16, 2024
Universal Reconciliator (UR), intermittent latency
Resolved - We have received confirmation from our database provider's technical team that the reported issue has been fully resolved at its root cause. Our internal team, which has been continuously monitoring to ensure operational continuity, has verified the normalization of the service provided by the supplier.
The details of the incident will be shared in the RCA to be published in our Help Center.
Nov 16, 20:49 GMT-05:00
Update - Our database provider is actively working to resolve the issue causing the intermittent latency. Meanwhile, our technology team continues to closely monitor the system's performance to ensure uninterrupted operations and minimize any potential impact.
Nov 15, 20:07 GMT-05:00
Update - Our tech team continues to work closely with our database provider to ensure the stability of the tool. At the same time, we are maintaining active monitoring to ensure the tool's usability.
Nov 15, 17:37 GMT-05:00
Monitoring - We are pleased to report that the tool's performance remains stable. We are continuing to actively monitor it to ensure its optimal functioning.
We have determined that the issue originated with our database provider, with whom we are working to clarify the necessary details and determine the appropriate actions.
Nov 15, 15:12 GMT-05:00
Investigating - Our Universal Reconciliator is currently experiencing system slowness intermittently. This may impact users' ability to perform some tasks efficiently. Our engineers are investigating the cause and will implement the necessary solutions to restore optimal performance.
Nov 15, 12:05 GMT-05:00
Nov 15, 2024
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Deploy the new version of the Universal Reconciliator
Completed - The scheduled maintenance has been completed.
Nov 12, 21:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 GMT-05:00
Scheduled - Deploy the new version of the Universal Reconciliator
Nov 12, 16:23 GMT-05:00
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage